ab44 Privacy Policy

Introduction and Purpose of This Policy

ab44 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy will inform you how ab44 collects your personal information, how it is used, with whom it may be shared, and what steps we take to protect your information.

By using the ab44 website or accessing any of our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.

This policy applies to: the ab44 website, its mobile version, and all related services. We reserve the right to update this policy from time to time, and any changes will take effect as soon as they are published on the website.

Information We Collect

To create and manage your account on the ab44 platform, we need to collect certain personal information. The different types of information are described below:

2.1 Registration Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Username and password

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction verification)
• Deposit and withdrawal history
• Transaction dates and amounts

2.3 Identity Verification Information (KYC)

• National ID (NID) number or passport information
• Proof of address
• A photo of the user if required

2.4 Technical Information

• IP address and device type
• Browser type and version
• Date and time of site visits
• Cookies and log data
• Gameplay history and betting activity

Purpose of Data Collection

ab44 uses your information only for specific, lawful, and necessary purposes. Your information will not be used in any way beyond the reasons listed below:

• To create, verify, and manage your account
• To confirm age (21+) and verify identity
• To process financial transactions, deposits, and withdrawals
• To comply with applicable legal obligations and anti-money laundering (AML) policies
• To ensure responsible gaming and support problem gamblers
• To maintain platform security and prevent fraud
• To improve customer service and provide technical support
• To deliver a personalized gaming experience based on your preferences
• To inform you about promotional offers, bonuses, and updates (only with your consent)

Data Sharing and Third Parties

ab44 does not sell your personal information for commercial purposes or share it with unauthorized third parties. However, limited information may be shared in the following circumstances:

4.1 Service Providers

Necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, fraud prevention, and technical infrastructure management. These providers are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

Information may be provided to relevant authorities pursuant to court orders, government directives, or legal investigations. In such cases, only the minimum necessary information will be supplied.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner, but always under this privacy policy.

Data Protection and Security

ab44 applies the most up-to-date technical and organizational measures to protect your personal information. Our security measures include:

• SSL (Secure Socket Layer) encryption — encryption used for all data transfers
• Secure server and data center management
• Restricted access controls — only authorized staff can view information
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• Automatic alerts for unusual login attempts or transactions

Although we strive to ensure the highest level of security, no method on the internet is 100% secure. You are therefore requested to keep your account password confidential and to notify our support team immediately if you notice any suspicious activity.

Cookies and Tracking Technology

The ab44 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience.

6.1 Cookies We Use

• Essential cookies: required for the basic functionality of the site
• Functionality cookies: to remember your preferences and settings
• Analytics cookies: to analyze site traffic and usage patterns
• Security cookies: to detect and prevent fraudulent activity

6.2 Managing Cookies

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the site to not work correctly.

Data Retention and Duration

ab44 retains your personal information for as long as it is needed or required to fulfill legal obligations. The general rules are as follows:

• Active account information: for the entire duration the account remains active
• After account closure: for a minimum of 5 years (as required by law)
• Financial transaction records: for a minimum of 7 years
• KYC verification documents: as required by legal obligations

Once the designated retention period ends, your information is securely deleted or anonymized so that it can no longer be identified in any way.

Your Rights

As an ab44 user, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request at any time to find out what information we have collected about you and how it is being used.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it within a reasonable time.

8.3 Right to Delete Information

In certain cases, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may request at any time to stop receiving promotional emails or messages. To do so, contact our support team directly.

Protection of Minors

ab44 strictly prohibits registration and participation by anyone under the age of 21. We do not intentionally collect any personal information from minors.

If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you suspect a minor is using ab44, please inform our support team.

International Data Transfers

Our servers and data processing facilities may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it will always remain protected under this privacy policy.

For international data transfers, we ensure appropriate agreements and security measures are in place to keep your information protected.

Policy Changes

ab44 periodically reviews this privacy policy and updates it as needed. If significant changes are made to the policy, we will notify you via your registered email or through a notice on the site.

Continued use of ab44 after any changes will be taken to mean that you have accepted the updated policy. You are therefore advised to visit this page regularly.

Contact Us

If you have any questions, concerns, or information requests regarding this privacy policy, please get in touch with us: