ab44 Terms and Conditions

By accessing the ab44 platform, you agree to comply with the following general terms:

• You are participating on this platform voluntarily and are bound by all the rules set out here.
• You confirm that participating in online gaming activities is lawful in your area of residence.
• ab44 reserves the right to amend these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the new Terms.
• These Terms are written in Bengali and apply to players in Bangladesh.
• If any user breaches any provision of these Terms, ab44 reserves the right to immediately suspend or close their account.

2.1 Registration Requirements

The following conditions must be met to open an account with ab44:

• Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be completely truthful, accurate and up to date.
• Accounts are for personal use only — operating an account on behalf of a third party is not permitted.
• If any account details such as your email or password change, you must notify ab44 immediately.

2.2 Password Security

Keeping your account password confidential is entirely your responsibility. You should not share your login details with any third party. If you suspect that your account has been accessed without authorisation, please notify our support team immediately.

ab44 is for users aged 21 and above only. This is a mandatory condition of our platform.

• At the time of registration you must confirm that you are 21 years of age or older.
• ab44 may request identity documents or other paperwork for age verification at any time.
• As part of the KYC (Know Your Customer) process, you may be required to submit a national identity card, passport or other government-issued documents.
• If a false age is provided, the account will be closed immediately and the associated funds may be forfeited.
• ab44 strictly prohibits minors from participating and maintains appropriate protective measures.

4.1 Deposit Rules

• The minimum deposit amount is ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Once a deposit is completed, funds are generally added to the account instantly.
• All information provided at the time of deposit must be completely accurate. ab44 is not responsible for delays caused by incorrect information.
• ab44 is committed to preventing money laundering. ab44 reserves the right to investigate suspicious transactions.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Standard withdrawals are typically completed within 15 minutes to 2 hours.
• ab44 may verify your identity before processing a withdrawal request.
• Withdrawals must be made through the same method used for the deposit. Alternative methods may be approved in special cases.
• Withdrawals may be restricted until bonus wagering requirements have been met.
• If a withdrawal is delayed due to technical issues or security checks, we will notify you directly.

5.1 Welcome Bonus

New members receive a 120% welcome bonus on their first deposit at ab44, up to ৳5,000. The following conditions apply to claiming this bonus:

• To receive the bonus, the bonus option must be activated at the time of the first deposit.
• A 10x wagering requirement must be completed before bonus funds can be withdrawn.
• Wagering is calculated on the total bonus amount.
• Certain games may contribute at different rates toward fulfilling the wagering requirement.

5.2 Ongoing Promotions

• ab44 regularly offers various promotional offers. Each promotion has its own applicable terms and conditions.
• Each promotion is valid within a specific time period, which is stated on the promotion page.
• If bonus misuse is suspected, ab44 reserves the right to cancel the relevant bonus and any associated winnings.
• If multiple accounts from the same household, device or IP address use a bonus, this will be considered bonus misuse.

5.3 VIP Program

The ab44 VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback rates increase with higher tiers: up to 0.2% at Bronze, up to 0.3% at Silver, up to 0.5% at Gold, up to 0.6% at Platinum and up to 0.8% weekly cashback at Diamond.

The following rules must be followed when playing any game on the ab44 platform:

• All game outcomes are determined by a Random Number Generator (RNG), which ensures fair and impartial gameplay.
• If the outcome of any game is affected by a technical error, the relevant round will be considered void.
• If a connection is lost during a game, an attempt will be made to restore the game state once reconnected.
• If a technical error is detected in any game, ab44's decision will be considered final.
• In live casino games, the dealer's and host's decisions are final. Camera footage will be used to resolve disputes where necessary.
• In sports betting, specific betting rules apply to each event, which are stated in the relevant section.

The following activities are strictly prohibited on ab44:

• Creating multiple accounts under the same person's name.
• Creating or operating an account using false or another person's identity.
• Playing games using bots, scripts or any other automated software.
• Intentionally exploiting any bug or vulnerability in the platform's software.
• Colluding or coordinating with other players in betting.
• Using the platform for money laundering or other illegal financial activities.
• Operating multiple accounts for the purpose of abusing bonuses.
• Threatening, harassing or behaving abusively toward ab44 staff.

Involvement in any of the above activities will result in the account being closed immediately and the associated funds may be forfeited.

8.1 Account Closure by ab44

ab44 reserves the right to suspend or permanently close any account for the following reasons:

• Breach of these Terms.
• Providing false information or engaging in fraudulent activities.
• Failure to cooperate with the identity verification process.
• Suspicious financial transactions.
• Participation in any activity described in the Prohibited Activities section.

8.2 Account Closure by the User

You may voluntarily close your account at any time. This is part of responsible gaming. To request account closure, contact our 24/7 live chat support. Any pending withdrawals will be processed before closure.

ab44 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information is used only for providing services and fulfilling legal obligations.
• We do not sell your information to third parties.
• Our privacy policy is published separately and forms an integral part of these Terms.
• Your financial transaction information is fully encrypted and secure.
• Our cybersecurity team monitors the platform 24/7.

For more details, please read our Privacy Policy.

To the extent permitted by law, ab44 is not liable for the following:

• Loss caused by internet disconnection, software errors or technical problems.
• Transaction delays due to disruption of third-party services.
• Financial losses from playing games — the risk of loss from gaming rests entirely with the player.
• Loss resulting from unauthorised third-party access, provided ab44 has taken reasonable security measures.

ab44 ensures fair play on its platform and all game outcomes are entirely dependent on impartial RNG technology.

ab44 reserves the right to amend these Terms at any time. Changes will take effect as soon as they are published on the website.

• For significant changes, we will endeavour to send a notification to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the new Terms.
• It is your responsibility to visit this page regularly and stay updated on any changes to the terms and conditions.
• If you do not agree to the new terms and conditions, you may request to close your account.

12.1 Support

Use the following channels to contact ab44:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

12.2 Complaint Process

If you have a dispute or complaint, please first try to resolve it with our support team. Once a complaint is received, we will investigate and inform you of the outcome as soon as possible. Our decision will be considered final in all disputes.

12.3 Applicable Law

These terms and conditions are governed by applicable law. Any disputes will be sought to be resolved through discussion.